Haida Language and Culture – a lifetime goal
• Recruit a Cultural Coordinator to lead the work on embedding and integrating Haida language and culture throughout the organization in training staff development, facilities, systems, processes, teams, engagement and communications.
• Ensure all teams develop work plans that describe how they will incorporate Haida language and culture into their work.
• Ensure resources are allocated to support Haida language and culture work.
• Form an Elders Committee to advise on embedding Haida language and culture and provide feedback on work carried out.
Family-Centered Care
• Revise our organization structure to align with Family-Centered Model of Care and which encourages cross-team work.
• Promote models of shared care which have a focus on all age, bands and genders in the Skidegate Community.
• Review Service Delivery Policies and Procedures and ensure they support integrated teamwork for shared client care.
• Train staff on shared care models and facilitate service integration opportunities – including addressing privacy needs of clients.
• Create a webpage for the Health Centre to promote services.
• Review Prescription Use in the community to determine whether current practice is safe and appropriate for the community.
Expanded Services
• Continue to develop and grow Complementary Alternative Medicine (CAM) and Haida Traditional Healing (HTH) services.
• Work with men in the community to design and implement a Men’s health and wellness program.
• Work with Skidegate Band Council, recreation centre staff and other experts to design and develop a physical sport and recreation plan to increase options for exercise for all groups in the community, particularly elders including Falls Prevention.
• Expand Mental Health and Addiction services, especially for you (and working with Haida Child and Youth services) and with specific attention on anxiety and stress. Determine ways to destigmatize mental health to encourage people to come forward. Develop crisis response guidelines for community members.
Welcoming Facilities
• Continue to support the construction of the new Skidegate Wellness centre and transition to the new centre as seamlessly as possible so as not to overly impact client care.
• Support Skidegate Band Council with establishment of an Elders Assisted Living and Independent Living Facility and prepare recruitment and education plan to build workforce for new elders facility.
• All health-related facilities (including Adult Day Program and Youth Centre) incorporate wellness messaging and service access information through multiple means.
• We ensure our Skidegate Health Centre and Youth Centre are equally as welcoming as the Skidegate Wellness Centre
Quality Management Systems
• Achieve and maintain our accreditation while addressing all non-compliant items.
• Maintain a robust financial management system that is accurate and accountable to the community for funds we manage on their behalf.
• Review / adapt our documented policies and procedures and ensure implementation of these across the organization.
• Establish and implement our staff performance management system within 1 year including training register.
• Review the CCP Emergency Preparedness priorities set by the community and ensure SHC’s mandated roles are being implemented.
• Review the EMR option: Mustimuhw vs MOIS vs other options and make decisions on final patient record system for SHV.
• Develop relationship protocol with Skidegate Band Council.
• Establish robust client feedback/evaluation system to capture all forms of feedback to inform continuous quality improvement.